Infant Optics Add-On Camera for DXR-5 2.4 Ghz Video Monitor (DXR-871) – Questions & Answers

Infant Optics Add-On Camera for DXR-5 2.4 Ghz Video Monitor (DXR-871)

Infant Optics Add-On Camera for DXR-5 2.4 Ghz Video Monitor (DXR-871) features

  • Works strictly only with the Infant Optics DXR-5 2.4ghz video monitor.
  • 2.4ghz wireless connection – interference and static free. Sets up in minutes.
  • Capable of expanding up to 3 add-On cameras (total of 4 cameras) together with your existing DXR-5 Infant Optics Baby Monitor (sold separately).
  • Included in the box: 1 Infant Optics ADD-ON Camera


Infant Optics Add-On Camera for DXR-5 2.4 Ghz Video Monitor (DXR-871)
 

check-price-on-amazonAdd-On camera unit for Infant Optics DXR-5.


Infant Optics Add-On Camera for DXR-5 2.4 Ghz Video Monitor (DXR-871)
 

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Please click on a question to see its answers.

Q:We bought a second monitor but the infrared camera doesn’t work. Is there a trick I’m missing?

A:

Did you make sure that the IR feature is turned on? On the monitor go to the channel of the new camera, then tap the down brightness and down volume at the same time. You should see if IR is on or not. Other combinations of those buttons perform other options like turning VOX on or off (monitor sleep) or toggling auto-mute.

Q:what is the warranty? I purchased one at the end of January and it stopped working in May.

A:

warranty should be a year. Their customer service is amazing!!!! Mine stopped working before a year, and they were extremely kind and sent out a new one right away.

Q:Has anyone experienced the second camera just shutting off?

A:

I have not had this problem and we have three cameras paired to the same monitor.

Q:does this add on camera include everything I see in the picture including the plug in adaptor so I can plug it in?

A:

Yes it does!

Q:is there a way to buy another screen monitor?

A:

The only way to buy a screen monitor is to purchase the pack that comes with the screen monitor and camera. I broke the antenna on my first monitor but didn’t need any more cameras. I called the company and explained my situation and they gave me a gift card for Amazon to help offset the price since that was the only way to get a screen monitor.

Q:What is the voltage range of the D/C adapter? Is it only 120V?

A:

Yes, I believe that is correct.

Q:Can you hear talking or regular noises…. I want this to keep a ear out for my boys and make sure the oldest isn’t hurting my little one… at night.

A:

Dawn, you can hear everything. If my kids are playing where the monitor is I can her and see exactly what they are doing. I have had this for about a year now and I have nothing bad to say about it. I have been very lucky and so far this camera works perfectly for us.

Q:Does this item come with the actual monitor and cameras or you must buy the monitor separately?

A:

My grandson, his wife and her mother says they work great and love the system

Q:does anyone know how to fix the antenna on this unit. We had two, and the antennas broke off of both only get signal 4 ft from unit!!!

A:

Sorry. I have two and never had antenna break off. Maybe rig an antenna?

Q:Why is this item “under review”, so Amazon is not selling it at this time?

A:

Couldn’t tell you…but I will say this monitor is, in my opinion, is very good at what it does. They don’t last forever, but I keep buying because they perform very very well.

I need to also say, we purchased the full unit…not the single camera.

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Q:i am considering getting this monitor to watch both children, my question is can i easily switch from camera to camera off of the parent unit?

A:

Yes. It’s a simple push of the button. You can’t see two screens at once but it flips quickly to the next camera

Q:Is there any kind of warranty? Our last camera fell and stopped working (haven’t had it even a year yet- monitor has trouble charging too).

A:

I contacted Amazon when I had issues with my charger not working. They could issue a refund, but not a replacement as it is sold through a third-party. I ordered a replacement charger for the monitor and it solved the problem!

Q:how to set the delay for no sound heard for 2 minutes

A:

I didn’t think you can set a delay for sound. We have 2 cameras and when the kids make a noise that’s when the sound comes on. It’s nice because being a light sleeper no noise when not needed is nice. It picks up voices so when my son has the radio on at nap it will cut in and out. I’m very glad I bought these. I’m sure the more expensive ones have more options but this works for us. I love that I can see what they’re doing. It’s saved me from going in and checking on them. I can even see the baby breathing.

Q:how do you set privacy mode
A:

Q:What kind of clearly visible distance and video quality are you getting on night-vision? Extra camera for a toddler room with a 10 ft diag distance.

A:

It would not be clear at 10 feet. We have one camera about 3 feet above our baby, and another about 5 feet to the side of our 3 year old’s twin bed. For the 3 year old, half the time we have to go in to try to find him because the camera is pretty bad/not clear at that distance. To be fair, he’s in his bed with pillows/blankets/stuffed animals and he moves around and sleeps in the bed, but perpendicular to it half of the time. For the baby, since there’s nothing in the crib at all, it’s easy to see him… You can clearly see their little raccoon eyes, if they are facing the camera. But this…
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It would not be clear at 10 feet. We have one camera about 3 feet above our baby, and another about 5 feet to the side of our 3 year old’s twin bed. For the 3 year old, half the time we have to go in to try to find him because the camera is pretty bad/not clear at that distance. To be fair, he’s in his bed with pillows/blankets/stuffed animals and he moves around and sleeps in the bed, but perpendicular to it half of the time. For the baby, since there’s nothing in the crib at all, it’s easy to see him… You can clearly see their little raccoon eyes, if they are facing the camera. But this is a cheapish camera for very basic use. If you want clear visibility, go with another camera system.
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Q:I ordered this additional camera, but it doesn’t come with the stand – where can I get the stand for this?

A:

I just received this add-on camera and also realized the stand was not included! Why would they include one with the set, but not the additional camera? I will contact the company to see if they will ship one.
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The stand is the white base that can be seen in the photos of the set (with monitor and camera).

Q:I ordered this and it didn’t include the white plastic base that comes with the original monitor/camera set. Was that a mistake?

A:

No

Q:i am having difficulty syncing up the new camera. i tried several times. HELP!!! we have 2 camera’s now, just purchased 2nd one last week.

A:

Synching w/ this product has always been a little bit luck, a little bit patience and a little bit TRYING to follow the directions. I never tried to use both cameras at the same time. I did, however, have the experience of having to use the power cord from one camera to operate the other camera. The first camera stopped working. Eventually the second did as well– both in less than one year. Disappointing. But I was very pleased w/ the product as long as it worked. I didn’t get another however. I bought a different brand of monitor — one w / two monitors each synched/paired at the factory.

Q:Does the monitor automatically cycle between cameras every few seconds?

A:

No, it does not. That is a draw back. You only hear and see the things going on in the camera you are switched to. You have to push a button to switch through the other cameras to see/hear anything going on on that end. So, since we are using ours for a 4 yr old and an infant, we have the camera on the infant during the night, and a separate, cheap audio monitor on our son. If we hear him make a sound in the night, we can switch over to him and see what’s going on, go check on him, then switch the video back to our baby girl. Conversely, when our son is going to bed, we put the video on him…
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No, it does not. That is a draw back. You only hear and see the things going on in the camera you are switched to. You have to push a button to switch through the other cameras to see/hear anything going on on that end. So, since we are using ours for a 4 yr old and an infant, we have the camera on the infant during the night, and a separate, cheap audio monitor on our son. If we hear him make a sound in the night, we can switch over to him and see what’s going on, go check on him, then switch the video back to our baby girl. Conversely, when our son is going to bed, we put the video on him until he goes to sleep (making sure he’s not getting out of bed) and then switch it over to the baby once she goes to bed. So, we’re making it work, but it would be awesome if it did cycle between cameras every few seconds.
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Q:At night with two cameras, will the monitor go off if either child is crying? I am not sure I understand some reviews about only being on one camera.

A:

No it will not. We purchased this to monitor two kids’ rooms but you only hear audio from the room currently on the screen. This didn’t work for us because you can’t scroll back and forth while sleeping – what if a kid in one room is crying but you have the camera activated for the other room? While the audio and video quality is great, this product just didn’t work for us. We needed a monitor system where we can hear audio from both rooms simultaneously.

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Q:Will adding a second monitor interfere with the reception?

A:

For me it did… then when reception is lost a loud beep goes off repeatedly. I don’t recommend this as it quit working and feels cheap and flimsy. Had 2 cameras and one monitor bad to no reception after adding 2nd then full fail.

Q:Will adding a second monitor interfere with the reception?

A:

For me it did… then when reception is lost a loud beep goes off repeatedly. I don’t recommend this as it quit working and feels cheap and flimsy. Had 2 cameras and one monitor bad to no reception after adding 2nd then full fail.

Q:Will adding a second monitor interfere with the reception?

A:

For me it did… then when reception is lost a loud beep goes off repeatedly. I don’t recommend this as it quit working and feels cheap and flimsy. Had 2 cameras and one monitor bad to no reception after adding 2nd then full fail.

Q:Will adding a second monitor interfere with the reception?

A:

For me it did… then when reception is lost a loud beep goes off repeatedly. I don’t recommend this as it quit working and feels cheap and flimsy. Had 2 cameras and one monitor bad to no reception after adding 2nd then full fail.

Q:Will adding a second monitor interfere with the reception?

A:

For me it did… then when reception is lost a loud beep goes off repeatedly. I don’t recommend this as it quit working and feels cheap and flimsy. Had 2 cameras and one monitor bad to no reception after adding 2nd then full fail.

Q:Will adding a second monitor interfere with the reception?

A:

For me it did… then when reception is lost a loud beep goes off repeatedly. I don’t recommend this as it quit working and feels cheap and flimsy. Had 2 cameras and one monitor bad to no reception after adding 2nd then full fail.

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